Samsung recalled its flagship Galaxy Note 7 smartphone worldwide in September 2016, and then discontinued it entirely in October, after defective batteries caused dozens of devices to catch fire or explode, including incidents on commercial aircraft that led airlines and regulators to ban the phone from flights. The crisis cost Samsung an estimated 5 billion dollars and significant reputational damage, though the company recovered within a year with its next flagship release.
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1. Wikipedia, Samsung Galaxy Note 7
WikipediaHistory section, battery recall paragraphQuote, History section, battery recall paragraph
Samsung suspended sales of the Galaxy Note 7 and announced an informal recall on 2 September 2016, following the discovery of a manufacturing defect in the phones' batteries, which caused some units to generate excessive heat and combust, causing the phone to catch on fire or even explode.
1. Wikipedia, Samsung Galaxy Note 7
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